FAQ's
If you have any questions not answered below about Meeper Technology products, please feel free to contact us.
How do I start using my meeperBOT?
- Download the meeperBots App in the Apple App Store or Android Google Play.
- On your phone or tablet, turn on your Bluetooth
- Launch the Controller App
- Install a 9-Volt Battery in your BOT
- Turn on your BOT (switch on the bottom)
- Scan for BOTS.
- Select the BOTS to connect to and start playing!
Where can I get the Controller App?
The Controller App is Free!
Click here to see our controller page
meeperBOT 2.5 is the latest version for iOS (Apple), Android, and Kindle Fire. The best experience will be to use the latest version or meeperBOT 2.5
meeperBOT 2.0.1 is for older Android devices. It is over a year old and does not update, it is available for older devices that are unable to download the newest app.
meeperBot is not connecting
If your meeperBOT isn't connecting to your device there are a few things you can do to troubleshoot before contacting us:
1. Replace the 9 Volt battery in your bot with a new, unused battery.
2. Try closing all apps on the device.
3. Restart your Bluetooth.
4. Check for an OS update, sometimes this can affect the device's connectivity.
5. Reboot. Try to fully power down the device and restart it.
What batteries should I use?
We recommend a rechargeable 9 Volt Batteries 600 mAh
What size screws does my meeperBOT use?
1/4" #2 slotted round head wood screw
Do you offer educational discounts?
Yes! The Meeper Team is super-excited to get your students up and running with the meeperBOT, our STEM Learning Platform that Enriches Play & Promotes STEM Learning with Robotics, Coding and Building Experiences.
We offer classroom kits, events, and discounts for libraries, museums, girl scouts, teachers, and homeschooling! Contact us for more information: info@meepertek.com
If I have multiple "bots" how are they controlled separately on the same device?
After you download the Controller App, you will select the BOTS to connect to, you can connect up to eight BOTS, name them, pick your icon and switch between them to control them separately or Mirror them to control them all at the same time.
Smart Device Compatibility
The meeperBots are compatible with smart devices that support the 4.0 version Bluetooth (BLE). If you are unsure if your device is compatible check this list.
We recommend Apple products such as the iPad (Best to highlight BotCode) and iPhones (App runs smoothest on IOS).
Please note you do not need cell phone service – however, you will need one SIM card initially to setup and connect to your Wifi. (SIM Cards are specific to each carrier; meaning do not buy Verizon phones and AT&T phones unless you have a Verizon SIM card and AT&T SIM card.)
Once you install the Operating System there is no need for the SIM Card; it can be pulled out and used in another phone to set it up. When the phone reboots after you pull the SIM card out it will state there is no SIM card; just state “OK”. You will be able to connect to WiFi without a SIM Card.
When are you open?
Meeper Technology is open to the public Monday through Friday 9-5 or on weekends by appointment only.
Get Help with a broken meeperBOT
Sorry to hear your meeperBOT isn't working. Here is our Warranty, Returns & Refunds page. Please contact us and we will let you know if we think your bot needs a trip to the Meeper Garage.